Terms of Use
INTRODUCTION
These Terms of Use govern your use of the website https://boutique-pat-patrouille.com and your purchases on it, and constitute a contract between you and the Paw Patrol team. By using this website and making a purchase on it, you agree to these Terms of Use. Please ensure that you have read and understood these Terms of Use before using our site.
CONFIRMATION
Upon receipt of your order, an electronic invoice will be sent to the email address you provided. It is important that you enter a valid email address when placing your order. We recommend that you save this email to facilitate any possible exchange with customer service in the future. The order confirmation (receipt) also serves as your warranty and proof of purchase.
PAYMENT
You can choose to pay for your purchases by credit card or by invoice. If you choose to pay by credit card, all banking transactions are managed by the team Paw Patrol .
PAYMENT BY CARD
Pay securely with your Visa, American Express or MasterCard on the Internet. Your payment is processed with secure encryption and in compliance with the strictest banking standards. Your card information is transmitted directly to the bank and cannot be read or accessed by any entity other than your bank. The Team Paw Patrol does not charge any additional fees for card payments. However, your bank may charge additional fees depending on your card. When you pay for your purchases by credit card, the initial terms apply as soon as the card transaction is approved. If no payment is received after your order is validated, the team Paw Patrol reserves the right to automatically cancel your order.
PAYMENT ON INVOICE
If you choose to pay for your purchases by invoice, you can place your order immediately and pay for it later (within 14 days). In the case of payment by invoice, it is important that you are registered at the address to which you wish to be delivered. A standard credit check procedure will be carried out, without a free copy being provided. You can also pay for your order in several instalments.
PRICES
All prices displayed on the website of Paw Patrol prices include VAT, in accordance with current legislation. In the case of an order with a delivery address outside the EU, please note that VAT will be deducted at checkout, or even before, depending on the country of delivery of the product. Please note that in the event of an order being shipped outside the EU, import duties and taxes may apply and are collected upon delivery to the shipping address. You will be responsible for paying these import duties and taxes if applicable. Please be aware that the team Paw Patrol has no control over these charges and, as they vary from country to country, the team Paw Patrol cannot know the amount. The team Paw Patrol advises you to contact your local customs office for further information.
ORDERING PROCEDURE
Any order placed on behalf of another person without their consent will be reported to the authorities. Paw Patrol® reserves the right to change prices and correct incorrect prices for any order, as well as for any finalized sale. If a price is incorrect, the team Paw Patrol may be forced to cancel the purchase and refund the amount paid in the best way. This procedure can be done at any time.
Customers have the right to return the order within 15 days from the date of receipt. This right is only applicable when the product and its original packaging can be returned in the condition in which they were received. Any customer wishing to exercise their right of return must contact the team Paw Patrol to obtain the return address for the products. Return shipping costs are the responsibility of the buyer. If a product is damaged during transport, it is advisable to contact the team Paw Patrol within 15 days to obtain information regarding compensation.
PERSONAL INFORMATION
When you make purchases from the team Paw Patrol, we record certain information about you to fulfill your order. The team Paw Patrol treats all personal information as confidential. You have the right to access your data, and if any information is incorrect, you can request that it be modified or deleted. The team Paw Patrol may also use cookies, for example, to improve your experience on the website.
PRODUCT INFORMATION
The team Paw Patrol reserves the right to adjust prices, charge additional costs, modify its product range and associated information, without prior notice. The purpose of the product images and information texts proposed by the team Paw Patrol is to reflect the products as accurately as possible. Although we make every effort to ensure that all content published on this website is accurate, errors may occur. The team Paw Patrol cannot guarantee that all product images accurately reflect the actual appearance of the products; all product images should be considered illustrations. The display of product images may vary depending on your computer's color settings.
PERSONAL DATA
Your personal information collected on our website is only intended for the team Paw Patrol and its partners.
This data is used to process your order and send our newsletter.
In France, personal data is protected in particular by law n° 78-87 of January 6, 1978, law n° 2004-801 of August 6, 2004, article L. 226-13 of the Penal Code and the European Directive of October 24, 1995.
When using the site https://boutique-pat-patrouille.com , may be collected: the URL of the links through which the user accessed the site https://boutique-pat-patrouille.com, the user's access provider, the user's Internet Protocol (IP) address.
In any case the team Paw Patrol only collects personal information about the user for the purposes of certain services offered by the site. https://boutique-pat-patrouille.com . The user provides this information with full knowledge of the facts, particularly when he enters it himself. It is then specified to the user of the site https://boutique-pat-patrouille.com the obligation or not to provide this information.
In accordance with the provisions of Articles 38 et seq. of Law 78-17 of 6 January 1978 relating to information technology, files and freedoms, any user has the right to access, rectify and oppose personal data concerning them, by making a written and signed request, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the response should be sent.
No personal information of the user of the site https://boutique-pat-patrouille.com is not published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the hypothesis of the repurchase of Paw Patrol ® and its rights would allow the transmission of said information to the potential purchaser who would in turn be bound by the same obligation to retain and modify the data with respect to the user of the site. https://boutique-pat-patrouille.com .
The databases are protected by the provisions of the law of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.
In accordance with Law No. 78/17 of 6 January 1978 relating to information technology, files and freedoms, you have the right to access, modify, rectify and delete data concerning you. To exercise this right, simply send us an email to support@boutique-pat-patrouille.com .
The team Paw Patrol uses cookies on your internet browser. This allows us to remember your shopping cart, your wish list and to personalize your visits to our site as best as possible.
So, by visiting our website with a browser set to accept cookies, you agree to the storage of these cookies on your system.
COOKIES
Paw Patrol uses cookies. A cookie is a text file saved on your computer's hard drive. It contains information about browsing the pages of a website. Cookies allow us to notify you of your visits to our website and to collect information about your shopping cart, for example, to better personalize our online services.
You have the option to manage your cookies in your web browser menu. You can thus prohibit any recording of cookies.
DELIVERY AND CANCELLATIONS
The team Paw Patrol ships its products worldwide. Deliveries are made in cooperation with postal services and their partners. You have the right to cancel your purchases and return the delivered products by contacting the team's customer service Paw Patrol or by using the contact form available on the Paw Patrol website. Paw Patrol within 15 days of receipt of the products, provided that the products have been unpacked and are in the same condition as when you received them. However, the customer assumes the risks associated with the transport of products returned to the team Paw Patrol .
As a customer, if you feel that the delivery of your order is so late that you no longer wish to complete your order, it is your responsibility to cancel it. In cases where the order has been shipped, the customer is responsible for receiving it. The cancellation is not valid until the customer has confirmed it with the team Paw Patrol, by email or by phone. If a product is no longer available, the team Paw Patrol reserves the right to cancel the purchase and refund the amount paid to the customer. The team Paw Patrol will notify the customer in the event of replacement or availability of equivalent products.
CONDITIONS OF CLAIMS
As a customer, it is important that you carefully check the goods and products upon receipt of your package, to ensure that the products are not damaged and are correct. If your product has been damaged during transport, regardless of whether the damage is visible or concealed, you must report it to the carrier as soon as possible. If you receive your product and find that it is damaged or does not match the model ordered, you must also contact us within 15 days from the date of receipt.
Any complaint must be made to our customer service via our contact form, available on the contact page. Please specify the order number and the reason for the complaint; we will contact you promptly. The same applies to returns. Defective products returned to the team Paw Patrol products should be handled as if they were faultless. In all cases, when returning a product, it is extremely important that the product is packaged in such a way that it will not be damaged during transport. Paw Patrol reserves the right to replace defective products with identical models. If the product is no longer available, the customer will receive a full refund. If a returned product is free of errors or defects, the team Paw Patrol will return the product to the customer.
RESPONSIBILITY
Team Responsibility Paw Patrol in the event of an error in the delivery is limited to the existing conditions of sale. For example, and without limitation, Paw Patrol assumes no responsibility, direct or indirect, for incompatibility issues, delivery delays, periods of inactivity, loss of data, the need to carry out additional work or any other economic damage.
FORCE MAJEURE
The team Paw Patrol shall be exempt from any liability for damages and other penalties in the event of inability to perform the contract, delay in its performance or circumstances beyond our control. Exemption factors to be taken into account include government intervention, application of new laws or modification of existing laws, absence of government, war, fire, flood, labor disruption, prohibitions, restrictions, sabotage, adverse weather or transportation conditions or failure to deliver by suppliers and exposure of the company to criminal activities affecting its operations.
INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights, such as trademarks and copyright, in the Website and in the content published on it are owned by Paw Patrol . Any use of the Site or its content, including copying or storing any of the content, in whole or in part, for any purpose other than your use of the Site https://boutique-pat-patrouille.com .
USER CONTENT
The website https://boutique-pat-patrouille.com may include user-generated content, for example from social media applications. The team Paw Patrol does not claim any rights to these contents (images, photos, videos, etc.) and assumes no legal responsibility for them. If, for example, you suspect a violation of copyright or any other right, or if you are otherwise offended by these contents, please contact our customer service.
RETENTION OF TITLE
All products remain the property of Paw Patrol until they are fully paid.
FRAUD
Any fraud will be reported to the authorities, and Paw Patrol reserves the right to cancel any purchase in case of suspicion.
APPLICABLE LAW AND JURISDICTION
These Terms and Conditions and Your Use of the Website https://boutique-pat-patrouille.com are governed by French law. To the extent permitted by law, the French courts shall have exclusive jurisdiction over any dispute arising from these Terms of Use and your use of the Website, subject to the law of the team Paw Patrol to take legal action against a user at their place of residence.
TERMINATION
The team Paw Patrol reserves the right to terminate your account and/or your right to use the Website. https://boutique-pat-patrouille.com at its sole discretion, for example, if the team Paw Patrol suspects that you have violated these Terms of Use. Such termination may be effected without notice.
CHANGES
The team Paw Patrol reserves the right to revise these Terms of Use from time to time. Each time you order a product from us, the terms and conditions in effect at the time of your order will govern the contract between you and Paw Patrol . We therefore recommend that you regularly consult this page to be aware of the current general conditions to which you are bound.
These terms of use were updated on 2022-02-06.
